Author: Greta I am sending this email to express my sincere appreciation for the excellent customer service skills that both you and Lili have shown. Customer service skills are rare these days. I came to www.eyeglassesusa.net because of experiencing poor customer service from another internet eyeglasses frame company. Even though the other company offered cheap eye glasses, I canceled my order because customer service is important to me. I have not been disappointed. I will be recommending www.eyeglassesusa.net to others. Thank you! Please pass this along to both Lili and to both your supervisor and hers as I do not have their email addresses. Again, thank you!